| 000 | 00550nam a2200181#a 4500 | ||
|---|---|---|---|
| 001 | 0000006806 | ||
| 008 | 211117s2020||||xx |||||||||||||| ||und|| | ||
| 020 |
_a0814403727 _q(pbk.) |
||
| 082 | _a658.812 BRE 1997 | ||
| 100 | _aBrennan | ||
| 245 | 0 |
_aProactive customer service : transforming your customer service department into a profit center _c/ Charles D. Brennan. |
|
| 260 |
_aNew York _bAmacom _c1997. |
||
| 300 |
_aix, 212p. _bill. _c25cm |
||
| 365 | _cMYR | ||
| 650 |
_aCustomer services _xManagement |
||
| 942 | _cBK-GN | ||
| 999 |
_c6490 _d6490 |
||