| 000 | 00619nam a2200229#a 4500 | ||
|---|---|---|---|
| 001 | 0000008445 | ||
| 008 | 211117s2020||||xx |||||||||||||| ||und|| | ||
| 020 |
_a0764552090 _q(pbk.) |
||
| 082 | _a658.812 LEL 1999 | ||
| 100 | _aLeland | ||
| 245 | 0 |
_aCustomer service for dummies _c/ by Karen Leland and Keith Bailey. |
|
| 250 | _a2nd ed.. | ||
| 260 |
_aFoster City, CA _bIDG Books Worldwide _c1999. |
||
| 300 |
_axxxi, 422p. _bill. _c23cm |
||
| 365 | _cMYR | ||
| 490 | _aFor dummies | ||
| 500 | _aIncludes index | ||
| 650 | _aCustomer service | ||
| 700 | _aBailey, Keith | ||
| 942 | _cBK-GN | ||
| 999 |
_c8039 _d8039 |
||