000 00576nam a2200181#a 4500
001 0000009183
008 211117s2020||||xx |||||||||||||| ||und||
020 _a0471644099
082 _a658.812 CUS 2000
245 0 _aCustomer relationship management : a strategic imperative in the world of e-business
_c/ editor and contributor Stanley A. Brown.
260 _aToronto
_bJohn Wiley & Sons
_c2000.
300 _axxviii, 345p.
_bill.
_c24cm
365 _cMYR
650 _aCustomer relations
_xManagement
700 _aBrown, Stanley A.
942 _cBK-GN
999 _c8751
_d8751