000 | 00576nam a2200181#a 4500 | ||
---|---|---|---|
001 | 0000009183 | ||
008 | 211117s2020||||xx |||||||||||||| ||und|| | ||
020 | _a0471644099 | ||
082 | _a658.812 CUS 2000 | ||
245 | 0 |
_aCustomer relationship management : a strategic imperative in the world of e-business _c/ editor and contributor Stanley A. Brown. |
|
260 |
_aToronto _bJohn Wiley & Sons _c2000. |
||
300 |
_axxviii, 345p. _bill. _c24cm |
||
365 | _cMYR | ||
650 |
_aCustomer relations _xManagement |
||
700 | _aBrown, Stanley A. | ||
942 | _cBK-GN | ||
999 |
_c8751 _d8751 |