Doane
The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat. - New York American Management Association 2005. - xvii, 302p. ill. 28cm
Includes index p.299 - 302
0814472591
Customer services
Service industries workers--Training of
658.812 DOA 2005
The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat. - New York American Management Association 2005. - xvii, 302p. ill. 28cm
Includes index p.299 - 302
0814472591
Customer services
Service industries workers--Training of
658.812 DOA 2005