The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat.
Material type:
TextPublisher: New York American Management Association 2005Description: xvii, 302p. ill. 28cmISBN: 0814472591 Subject(s): Customer services | Service industries workers -- Training ofDDC classification: 658.812 DOA 2005
| Item type | Current location | Call number | Materials specified | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 DOA 2005 (Browse shelf) | Available | 0000038000 |
Includes index p.299 - 302
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