McConnell
Practical service level management : delivering high quality Web-based services / John McConnell with Eric Siegel. - Indianapolis Cisco Press 2004. - xxi, 284p. ill. 24cm
Includes index
158705079X
Business enterprises--Computer networks--Management
658.0546 MCC 2004
Practical service level management : delivering high quality Web-based services / John McConnell with Eric Siegel. - Indianapolis Cisco Press 2004. - xxi, 284p. ill. 24cm
Includes index
158705079X
Business enterprises--Computer networks--Management
658.0546 MCC 2004