Mercer
May I help you? : great customer service for small business / Jillian Mercer. - St. Leonards Allen & Unwin 2003. - xiii, 138p. 21cm
Includes index p.134 - 138
1865088587
Customer relations
Small business--Customer services
Small business--Management
658.812 MER 2003
May I help you? : great customer service for small business / Jillian Mercer. - St. Leonards Allen & Unwin 2003. - xiii, 138p. 21cm
Includes index p.134 - 138
1865088587
Customer relations
Small business--Customer services
Small business--Management
658.812 MER 2003