Brennan
Proactive customer service : transforming your customer service department into a profit center / Charles D. Brennan. - New York Amacom 1997. - ix, 212p. ill. 25cm
0814403727
Customer services--Management
658.812 BRE 1997
Proactive customer service : transforming your customer service department into a profit center / Charles D. Brennan. - New York Amacom 1997. - ix, 212p. ill. 25cm
0814403727
Customer services--Management
658.812 BRE 1997