Proactive customer service : transforming your customer service department into a profit center / Charles D. Brennan.
Material type:
TextPublisher: New York Amacom 1997Description: ix, 212p. ill. 25cmISBN: 0814403727Subject(s): Customer services -- ManagementDDC classification: 658.812 BRE 1997
| Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 BRE 1997 (Browse shelf) | 16032 | Available | 0000017109 | ||
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 BRE 1997 (Browse shelf) | 16033 | Available | 0000017110 | ||
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 BRE 1997 (Browse shelf) | 16034 | Available | 0000017111 |
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