Award-winning customer service : 101 ways to guarantee great performance / Rene´e Evenson.
Material type:
TextPublisher: New York AMACOM 2007Description: xvii, 232p. 23cmISBN: 9780814474549 Subject(s): Customer relations | Customer services | Employees -- Training ofDDC classification: 658.812 EVE 2007
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Perpustakaan Ibnu Khaldun General Collection | 658.812 EVE 2007 (Browse shelf) | Available | 0000045089 |
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| 658.812 EUN 1995 Communicating with customers | 658.812 EUN 1995 Communicating with customers | 658.812 EUN 1995 Communicating with customers | 658.812 EVE 2007 Award-winning customer service : 101 ways to guarantee great performance | 658.812 FIN 2000 Call center success : essential skills for CSRs | 658.812 FOR 1993 How to give exceptional customer service [video cassette] | 658.812 FOR 1993 How to give exceptional customer service [video cassette] |
Includes index p.227 - 232
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