Call centers for dummies / by Réal Bergevin.
Material type:
TextSeries: --For DummiesPublisher: Mississauga Wiley 2005Description: xx, 362p. ill. 24cmISBN: 9780470835494 Subject(s): Call centers -- ManagementDDC classification: 658.812 BER 2005
| Item type | Current location | Call number | Materials specified | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Book-GN
|
Perpustakaan Ibnu Khaldun General Collection | 658.812 BER 2005 (Browse shelf) | Available | 0000045608 |
Includes index p 347 - 362
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