World of mouth marketing / Jerry R. Wilson.
Material type: TextPublisher: New York John Wiley and Sons Publications 1991Description: xv, 245p. ill. 23cmISBN: 0471524956 Subject(s): Advertising -- United State | Customer behaviour -- United States | Customer satisfaction -- United States | Customer service -- United States -- Public opinion | Public opinion -- United StatesDDC classification: 658.812 WIL 1991Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Book-GN | Perpustakaan Ibnu Khaldun General Collection | 658.812 WIL 1991 (Browse shelf) | 3283 | Available | 0000003558 |
Browsing Perpustakaan Ibnu Khaldun shelves, Shelving location: General Collection Close shelf browser
658.812 TAY 1992 Quality : total customer service | 658.812 TIM 2008 Customer service : career success through customer Loyalty | 658.812 WEB 1994 Marketing-driven management : using the new marketing concept to create a customer-oriented company | 658.812 WIL 1991 World of mouth marketing | 658.812 WIL 1994 Stop selling, start partnering : the new thinking about finding and keeping customers | 658.812 WIL 1994 Stop selling, start partnering : the new thinking about finding and keeping customers | 658.812 WIL 2005 151 quick ideas to get new customers |
Includes bibliographical references and index
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