Measuring customer satisfaction : survey design, use, and statistical analysis methods / Bob E. Hayes.
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Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Perpustakaan Ibnu Khaldun General Collection | 658.812 HAY 1998 (Browse shelf) | 16014 | Available | 0000017091 | ||
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Perpustakaan Ibnu Khaldun General Collection | 658.812 HAY 1998 (Browse shelf) | 16015 | Available | 0000017092 | ||
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Perpustakaan Ibnu Khaldun General Collection | 658.812 HAY 1998 (Browse shelf) | 16016 | Available | 0000017093 |
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Includes bibliographical references and index
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