Monitoring, measuring and managing customer service / Gary S. Goodman.
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Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Perpustakaan Ibnu Khaldun General Collection | 658.812 GOO 2000 (Browse shelf) | 25960 | Available | 0000027091 | ||
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Perpustakaan Ibnu Khaldun General Collection | 658.812 GOO 2000 (Browse shelf) | 25961 | Available | 0000027092 | ||
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Perpustakaan Ibnu Khaldun General Collection | 658.812 GOO 2000 (Browse shelf) | 25962 | Available | 0000027093 |
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658.812 GER 1992 Beyond customer service : keeping customers for life | 658.812 GLA 2007 Care packages for your customers : an idea a week to enhance customer service | 658.812 GOL 1995 Agile competitors and virtual organizations : strategies for enriching the customer | 658.812 GOO 2000 Monitoring, measuring and managing customer service | 658.812 GOO 2000 Monitoring, measuring and managing customer service | 658.812 GOO 2000 Monitoring, measuring and managing customer service | 658.812 GUT 1995 The dynamics of service : reflections on the changing nature of customer/provider interactions / Barbara A. Gutek. |
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