Award-winning customer service : 101 ways to guarantee great performance / Rene´e Evenson.

By: EvensonMaterial type: TextTextPublisher: New York AMACOM 2007Description: xvii, 232p. 23cmISBN: 9780814474549 Subject(s): Customer relations | Customer services | Employees -- Training ofDDC classification: 658.812 EVE 2007
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Item type Current location Call number Materials specified Status Date due Barcode
Book-GN Book-GN Perpustakaan Ibnu Khaldun
General Collection
658.812 EVE 2007 (Browse shelf) Available 0000045089

Includes index p.227 - 232

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