Your search returned 11 results.

1.
World of mouth marketing / Jerry R. Wilson.

by Wilson.

Material type: Text Text Publisher: New York John Wiley and Sons Publications 1991Availability: Items available for loan: Call number: 658.812 WIL 1991 (1).

2.
Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company / Bert A. Spector.

by Spector.

Material type: Text Text Publisher: New York The Free Press 1995Availability: Items available for loan: Call number: 658.4012 SPE 1995 (1).

3.
Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson.

by Wilson | Wilson, Hersch.

Material type: Text Text Publisher: New York John Wiley & Sons 1994Availability: Items available for loan: Call number: 658.812 WIL 1994 (2).

4.
Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer.

by Hinton | Schaeffer, Wini.

Material type: Text Text Publisher: New Jersey Prentice Hall 1994Availability: Items available for loan: Call number: 658.812 HIN 1994 (1).

5.
Marketing-driven management : using the new marketing concept to create a customer-oriented company / Frederick E. Webster.

by Webster.

Material type: Text Text Publisher: New York John Wiley & Sons 1994Availability: Items available for loan: Call number: 658.812 WEB 1994 (1).

6.
Leadership and the customer revolution : the messy, unpredictable and inescapably human challenge of making the rhetoric of change a reality / Gary Heil, Tom Parker, Rick Tate.

by Heil | Parker, Tom | Tate, Rick.

Material type: Text Text Publisher: New York Van Nostrand Reinhold 1995Availability: Items available for loan: Call number: 658.812 HEI 1995 (1).

7.
Revised customer satisfaction : the other half of your job / Dru Scott.

by Scott.

Material type: Text Text Publisher: Menlo Park Crisp Publications 1991Availability: Items available for loan: Call number: 658.812 SCO 1991 (2).

8.
Managing customer value : creating quality and service that customers can see / Bradley T. Gale and Robert Chapman Wood.

by Gale | Wood, Robert Chapman.

Material type: Text Text Publisher: New York The Free Press 1994Availability: Items available for loan: Call number: 658.812 GAL 1994 (1).

9.
Creating customer value : the path to sustainable competitive advantage / Earl Naumann.

by Naumann.

Material type: Text Text Publisher: Cincinnati, Ohio Thomson Executive Press 1995Availability: Items available for loan: Call number: 658.812 NAU 1995 (1).

10.
11.
One size fits one : building relatuionships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens.

by Heil | Parker, Tom | Stephens, Deborah C.

Material type: Text Text Publisher: New York Van Nostrand Reinhold 1997Availability: Items available for loan: Call number: 658.812 HEI 1997 (1).
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