| 000 -LEADER |
|---|
| fixed length control field |
00999nam a2200241#a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
0000026662 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
211117s2020||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780787998318 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
352.357 KEE 2008 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Keehley |
| 245 #0 - TITLE STATEMENT |
|---|
| Title |
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs |
| Statement of responsibility, etc. |
/ Patricia Keehley, Neil N. Abercrombie. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd ed.. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
San Francisco |
| Name of publisher, distributor, etc. |
Jossey-Bass |
| Date of publication, distribution, etc. |
2008. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xiv, 241p. |
| Other physical details |
ill. |
| Dimensions |
25cm. |
| 365 ## - TRADE PRICE |
|---|
| Currency code |
MYR |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes bibliographical references (p. 227-231) and index. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Rev. ed. of: Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies/Patricia Keehley ... [et al.]. 1997. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Benchmarking (Management) |
| Geographic subdivision |
United States |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Total quality management in government |
| Geographic subdivision |
United States |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Abercrombie, Neil N. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book-GN |
