The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat.
Material type:
TextPublisher: New York American Management Association 2005Description: xvii, 302p. ill. 28cmISBN: 0814472591 Subject(s): Customer services | Service industries workers -- Training ofDDC classification: 658.812 DOA 2005
| Item type | Current location | Call number | Materials specified | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Book-GN
|
Perpustakaan Ibnu Khaldun General Collection | 658.812 DOA 2005 (Browse shelf) | Available | 0000038000 |
Browsing Perpustakaan Ibnu Khaldun shelves, Shelving location: General Collection Close shelf browser
|
|
|
|
|
|
|
||
| 658.812 CUS 2000 Customer relationship management : a strategic imperative in the world of e-business | 658.812 CUS 2000 Customer relationship management : a strategic imperative in the world of e-business | 658.812 CUS 2000 Customer relationship management : a strategic imperative in the world of e-business | 658.812 DOA 2005 The customer service activity book : 50 activities for inspiring exceptional service | 658.812 DUC 2002 Crafting customer value : the art and science | 658.812 ELE 2007 Electronic customer relationship management | 658.812 EUN 1995 Communicating with customers |
Includes index p.299 - 302
There are no comments on this title.