Practical service level management : delivering high quality Web-based services / John McConnell with Eric Siegel.
Material type:
TextPublisher: Indianapolis Cisco Press 2004Description: xxi, 284p. ill. 24cmISBN: 158705079X Subject(s): Business enterprises -- Computer networks -- ManagementDDC classification: 658.0546 MCC 2004
| Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Perpustakaan Ibnu Khaldun General Collection | 658.0546 MCC 2004 (Browse shelf) | 37356 | Available | 0000039298 |
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| 658.0546 HOW 1999 Successful e-commerce in a week | 658.0546 HOW 1999 Successful e-commerce in a week | 658.0546 HOW 1999 Successful e-commerce in a week | 658.0546 MCC 2004 Practical service level management : delivering high quality Web-based services | 658.0546 MIL 1998 Managing the corporate intranet | 658.0546 MIL 1998 Managing the corporate intranet | 658.0546 MIL 1998 Managing the corporate intranet |
Includes index
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