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Proactive customer service : transforming your customer service department into a profit center / Charles D. Brennan.

By: BrennanMaterial type: Text

TextPublisher: New York Amacom 1997Description: ix, 212p. ill. 25cmISBN: 0814403727Subject(s): Customer services -- ManagementDDC classification: 658.812 BRE 1997

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Item type	Current location	Call number	Copy number	Status	Barcode
Book-GN	Perpustakaan Ibnu Khaldun General Collection	658.812 BRE 1997 (Browse shelf)	16032	Available	0000017109
Book-GN	Perpustakaan Ibnu Khaldun General Collection	658.812 BRE 1997 (Browse shelf)	16033	Available	0000017110
Book-GN	Perpustakaan Ibnu Khaldun General Collection	658.812 BRE 1997 (Browse shelf)	16034	Available	0000017111

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