One size fits one : building relatuionships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens.
Material type:
TextPublisher: New York Van Nostrand Reinhold 1997Description: xii, 292p. 24cmISBN: 0442020635 Subject(s): Customer satisfaction | Leadership | Organizational changeDDC classification: 658.812 HEI 1997
| Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Book-GN
|
Perpustakaan Ibnu Khaldun General Collection | 658.812 HEI 1997 (Browse shelf) | 1105 | Available | 0000001152 |
Includes index
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